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Leisure & CIPHR

CIPHR has worked with many customers within the Leisure industry, which has provided insight into the prominent HR issues within the sector. Our straightforward, secure recruitment processes and easily accessible policies allow safeguarding obligations to be met. Some of CIPHR’s customers within the leisure industry make use of our sector specific tools, including seasonal recruitment, timesheet capabilities and generation of ID security badges.

Merlin, owners of Madame Tussauds, Alton Towers and many more world famous attractions, worked with CIPHR to review how their software was being used and focus on streamlining processes whilst maximising functionality.

“CIPHR is my back up team and my external resource for HR expertise. I just have to tell them what I want and they get on with it. They understand my business and how I need to work and they respond accordingly. CIPHR provided me with a whole team of experts who would form an essential source of additional resource, one that I would learn to rely on over the years.” – Emma Branch, Merlin

Natural History MuseumLawn Tennis AssociationNational Army MuseumThe National GalleryBlackpool Pleasure Beach

Why our Leisure customers chose us:

Customisable work patterns and secondary records

Each employee can be allocated secondary Job and Pay records for additional jobs or extra responsibilities, with timesheet data capture for payment purposes. All roles can be allocated customisable work patterns which are easy to set up and save to the system for allocation to future employees, providing the flexibility for management of volunteers and casual staff.

Track time and attendance

CIPHR supports the integration of time and attendance by logging all worked hours and improving visibility for managers. Straightforward reports can be created to view a variety of absences and absence reasons, with the ability to drill down into departments and teams. Our Bradford factor calculator allows you to keep track and measure absenteeism enabling you to facilitate early intervention.

Simple, seasonal recruitment

Select candidates from a talent pool which stores appropriate employee details, allowing you to rehire suitable candidates and retain information on unsuccessful applications. All statements can be published and reports can be created to identify gaps in employment. Our online application forms allow all relevant checks and references to be carried out.

Monitor training and role requirements

All training and role information can be stored within one system to ensure that you have clear visibility and confidence that all staff have received the necessary training. Training reminders can be automated to ensure the necessary requirements are met. Our reports allow you to view development activity and qualifications in a straightforward format to ensure compliance with statutory obligations and duty of care.

“With CIPHR we are able to take a more strategic approach to the business, delivering the right information at the right time.” – Sue Whitehead, Natural History Museum