Borgwarner was looking to upgrade to a HR system which had greater functionality for talent management and reports, whilst having a first class support team assisting them through the SaaS implementation process.
“When we need help we could go to our SaaS provider for expert knowledge and support relating specifically to our HR services. It is great to have people at the end of the phone who know about the application of the technology we are using. This depth of understand and knowledge means that our issues and dealt with quickly and effectively and helps us all to communicate well. The CIPHR Service Desk is incredibly responsive.” – BorgWarner
Manage employee and labour relations
Store all training and role requirements to ensure you have clear visibility and confidence that all staff have received the required training, whilst automating reminders to HR and management. Employee performance can be easily tracked and managed through the ability to record performance appraisals and create reports which represent development activity and qualifications. Policies and procedures are made available to ensure responsibilities are managed effectively.
Expert teams providing extensive support services
Work with our consultants to create a HR action plan configured to your organisation’s needs. Regular training sessions are held by CIPHR to ensure you are gaining the full functionality from your system.
“Fabulous trainer, very down to earth and made the course enjoyable. Great examples, made simple and easy to follow” – Volkswagen Group
“CIPHR gave me outstanding consultancy support as and when I needed it, unlimited training for anyone in the organisation, and a whole range of branding and system review services.” – Toyota Financial Services
Outsource administrative tasks to reduce the workload for your HR teams
CIPHR can take over some of the HR administrative burden from your HR team. These include a range of tasks which are carried out by our experienced Service Delivery team who have an intimate knowledge of our product and customer requirements within employee self-service, training and recruitment administration and core system maintenance.
Reduce administration by automating processes
Reduce time consuming administrative tasks by automating reminders and notifications, including returns to work, starter and leaver notifications, appraisal reminders and end of probation periods.