“I’ve had the best customer service from CIPHR that I have ever had from any service provider.”
Comprehensive absence management
Simply book holiday online with automatic verification procedures for managers. View absence by department using our Who’s Off chart and analyse this data through clear and accurate reports which convey absence reasons in correlation with departments and teams.
Some more of the functionality for small organisations also include:
- Comprehensive absence management and online holiday booking
- Record training needs and qualifications
- Job and pay benefit and reward management
- Contact management and administration
- Letter and email correspondence and generation
- Easy to generate reporting and management information
- Standard online HR best practice reviews and appraisals
Reliable, qualified support teams and extensive training sessions
Our UK-based support teams are available to answer any of your queries about our products or services and aim to resolve all issues within the hour, which is why over 90% of our customers feel our Service Desk analysts give prompt and effective support.
Our expert trainers provide guidance on all areas of CIPHR for all types of users, from new employees to those in need of refresher training. All customers will receive a welcome pack, including training suggestions tailored to your system and company requirements. In 2014, 97% of our customers believed the course environment fully met their requirements and found the course easy to follow.
“The trainer adapted the pace to suit delegate needs, the training was fantastic, well structured, a good pace and well planned.”
Reduce administration through Employee Self-Service
Enable employees to update their own personal details and absence to reduce HR administration and paper flow. Access to HR policies can be allocated by managers whilst employees can view the employee directory through our secure system.
“The system is incredibly intuitive for us in the HR team and for the staff who now use it to input their personal details and their annual leave. The self-service element is an absolute God send and automating these activities has taken a huge strain from my team, removing the policing element of the HR role so that we can focus on real HR issues that shape the future of the organisation as a whole.”
Automated notifications to improve efficiency
Reduce time consuming administrative tasks by automating reminders and notifications, including returns to work, starter and leaver notifications, appraisal reminders and end of probation periods.
“CIPHR Notifications calculates from the length of service when it needs to send appropriate documentation to HR, staff members and area managers. Having this automated avoids costly mistakes and streamlines the process incredibly.”
Improve organisational planning through workforce reporting
With predefined templates representing relevant HR views including retirement, open positions, performance, employee directory and many more, you can quickly and easily view and report on important HR data. This data is connected to Orgplus to ensure valuable information is up to date, with organisation audit information enabling you to track changes.
Welcome and engage your new employees with an effective onboarding process
Support the training and engagement of employees as they onboard whilst enhancing your employee communication and streamlining induction processes over time with a comprehensive starter pack.
Give employees instant, online access to a list of their benefits
View employer pension contributions, company car allowances, private medical insurance, bonus payments and much more through CIPHR’s Total Reward Statement.
“CIPHR Total Rewards Statement is a real value add for employees. They get to see exactly what their package is worth in real terms and the information is displayed in ways that is easily understood and digested. The CIPHR system is so customisable so we can mould it to fit our needs very precisely. We will look to optimise it further with other functionality over time.”