Modern Warfare – A Day In The Office

By | 2017-12-02T08:37:37+00:00 January 29th, 2014|Categories: Blog, How Can I's?, HR Articles|Tags: , |

As with most company’s, there’s a certain element of gamers among the employees at CIPHR. Among the many games played online is Call of Duty. There are certain similarities between the challenges within the game and the thought processes that gamers go through to overcome them, and day to day challenges within the working environment. These thoughts are one of the ways in which we define who we are and how we work in our professional lives, whether directly or indirectly, here’s what I mean…

Call of Duty basically involves you as an individual, or your team competing in different battle situations. From ‘capture the flag’ to ‘domination’, each game type requires different skills, thought processes and collaboration in order to emerge triumphant from the battlefield. Many of the skills and thought processes associated with the gameplay are directly transferable to our everyday working lives.

Your squad’s got your back

Teamwork’s one thing that everyone benefits from, there are certain tasks that can be done by an individual, however working as part of a team is crucial to achieve certain goals which require a mixture of talents and traits. Different team members offer varying skills, ideas, strategies and views on the best way to achieve a goal. One team member may be good at the technical aspects of a project while another is adept and organising team priorities using leadership skills and delegation. It’s also reassuring to know that you’ve full support of your team throughout your campaign, and that you’re all working as one cohesive unit to reach an objective. If you can’t work as part of a team then you’ll find it much harder to reach your project goals, and in COD, you’d be ‘taken out’ by an opposing player pretty swiftly!

“One way in which leaders can encourage teamwork and collaboration is through the implementation of a company self service intranet. Allowing the publication and online administration of key business and departmental processes will save time and money, as well as creating a unified team environment.”

A strategy for every map

There are many maps with different terrain, obstacles and challenges in COD, this is not dissimilar to differing situations and challenges that we all face in our daily working lives. Different projects, contacts, meetings and situations all require a different approach. Being agile, prepared and able to adapt to these differing challenges will make it easier for you to see these as an opportunity that can be capitalised upon, rather than as an obstacle.


With each different ‘opportunity’ you will learn what works and what doesn’t in certain circumstances, and be able to improve your approach the next time a similar situation arises. Over time you’ll ‘learn the map’ and know the best course of action for certain circumstances. In contrast, you’ll also learn which route will land you in trouble.

Equip yourself

Choosing the right weapon and equipment for the game type is an important part of COD, choose the wrong kit and you’ll be sorry, VERY sorry! Similarly, knowing which resources to use for differing situations is an important element in any professional role. There are many ‘weapons’ at your disposal including persuasion, delegation, communication, collaboration,  time management, presentation skills etc etc. The trick is to know when to use these skills to their maximum effect. If your project managing a team then you might delegate the presentation to a member of your team that has a strength in this area. Similarly, be able to effectively communicate with your team, and your client, is also important in order for a project/campaign to progress smoothly and efficiently.


“Making sure that your workforce have all the tools that they require to be productive and effective is a key element to a successful business. HR should have an HR system that allows them to easily streamline, analyse and report on key data from the business to allow them to concentrate on pro active campaigns, policies or projects.
IT should have the correct tools to allow them to monitor internal systems and act quickly should the need arise.

The same goes for all other departments within the business, having the right tools at their disposal will offer a return on investment in efficiency, productivity and employee satisfaction.”

Don’t act like AI opponents

AI (artificial intelligence) opponents have come a long way in modern games, but they’re still not the same as playing real people. This is the same in your professional life, you need to show your human side. Human traits including empathy, the ability to adapt, compromise are all needed in the working environment, when dealing and collaborating with others. No one likes dealing with automated systems and no one likes dealing with someone who can’t comprimise, empathize, adapt and go the extra mile if needed.

Sometimes sacrifice is needed

In some situations during the online battle it’s necessary to make a sacrifice for the greater good. This is also true in certain situations at work, where you may have the skills to contribute yourself, but wish to take a step back in order to let a colleague make the contribution. Knowing when you can help someone else progress, and encourage them to step forward, is an essential leadership skill and will also earn you respect from your team.
Sacrificing your time and effort, above and beyond the normal ‘call of duty’ set’s an example to others and also show’s that you’re willing to go the extra mile. Offering to fill in for others if needed, putting yourself forward for tasks and duties within the business and making time for others are all hallmarks of a good leader.

Softly softly catchee monkey

Rushing into a situation is a dangerous tactic in COD, which will usually result in a bad outcome. The same can be said for rushing your work, without practicing the following:

  • Preparation with your team – discussing topics such as your strategy, requirements, timescales, resources.
  • Checking progress – periodically discussing your progress, things that are working or not working and any changes needed.
  • Communication – ensuring that all team members are fully informed about progress, requirements or changes to a project.
  • Recapping – discussing the completed project and what can be improved next time.


Working steadily and methodically will win over a rushed project every time. There are times when a deadline will dictate your work rate however, where practical, taking your time to complete, and learn from, the above is the best way to improve and build a strong team.

Building a strong, team focused, culture is an important role for any business leader. A company intranet proves extremely useful when encouraging collaboration and teamwork within a workforce. From document sharing to employee social feeds, if communication is quick easy and part of a company culture then employees, management and the business will benefit.
Implementing such a system is very simple when delivered via SaaS, and the benefits include reduced HR administration and costs as well as improved processes and workflows.