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“Ciphr’s Managed Service really changed how we work and the service we can provide to the business. We just don’t have the internal resources to be able to make lots of bulk changes in Ciphr, so we had two options: ether to grow the size of the HR team, or to opt for a managed service. The advantage of a managed service was the expertise of the Ciphr team; they are so knowledgeable, we see them as an extension of our HR team.”