Lawn Tennis Association success story

“We did a review of what we were using and how that was working for us as a team and for the wider organisation. For example, we had a payments screen that was not being used and a number of trackers gathering important information about employees, but not linked into the central system. We needed to move these so that we could have a one-stop shop for all employee information from which we could generate accurate reports at any time. With Ciphr Net in place (we call it ‘Advantage Point’) employees can take ownership of the details we store about them, instead of the HR team being the keeper of the information and having to make sure data is inputted correctly.”

“The implementation of Ciphr iRecruit has been a smooth process and has streamlined the way that things are done here. It has dramatically reduced the time spent on recruitment administration by ‘taking over’ the tracking element from our remit and we are now able to produce meaningful recruitment reports at the click of a button.

But the recruitment portal is not just about us – it’s also about the candidates’ journey. Early feedback indicates significant improvements here, with easy navigation around a user-friendly system. The new portal looks more professional, and communication with candidates and hiring managers is more prompt and relevant.”

“Before, we might have needed to spend as much as half a day per month collating and circulating the relevant paperwork and then coordinating the interview process. But now it is all done automatically.”

“The introduction and subsequent enhancement of Ciphr to the LTA has brought so many benefits to us as an HR team and to the wider organisation. We have made significant savings in terms of administrative time required to manage the staff here and that translates into cost savings and efficiency gains. We look forward to further engaging with the system and developing it even more with the support of the Ciphr team. I would certainly recommend Ciphr to other organisations looking to streamline and develop their HR systems and processes.”