S4C success story

S4C is a publisher-broadcaster, commissioning 1,700 hours of original content in the Welsh language each year, broadcast on its TV channel and online.

“The system we used to use really only let us hold personal details of employees. Beyond that, it had no value at all. What we needed was a more functional system that would enable us to centrally manage all staff, whether on a shift or standard-hours contract. We couldn’t have continued with two of us in the team doing the job of four, and managing a workload that never diminishes, without moving to a new system.”
What they say

It offered us many other advantages in terms of budgeting, cost and functionality

We were supported every step of the way

The system is so intuitive and has worked brilliantly

It has changed my work life beyond compare

“It is so essential for us to protect our people data and to have a plan in place to keep it secure in all eventualities. It is also important that we are able to access the HR systems even when it is not possible to get into the office – be it through sickness, weather conditions, or any other issue. SaaS was a natural solution for us and it offered us many other advantages in terms of budgeting, cost and functionality.”

“We were supported every step of the way by one of the Ciphr delivery consultants who provided training throughout and answered our queries regarding implementation. He held our hand throughout and was an amazing support to us. We also had the reassurance that the Ciphr service desk is available to assist with any problems as they arise. We felt that we had someone to turn to if needed. On the technical side we had no problems whatsoever. It was all very smooth.”

“The overwhelming majority of staff embraced Ciphr from the start. We created our own instructions – with screenshots in English and Welsh – to take employees through the system step by step, should they need prompts after the training. The system is so intuitive and has worked brilliantly.”

“Ciphr is fully branded and has become an integral part of life at S4C. It has changed my work life beyond compare. My HR assistant had no experience of the system but has taken to it so easily and was able to get up to speed incredibly quickly. It was great that she was involved with the project from the start and, despite a significant drop in our budgets and a halving of our HR team, we have maintained all HR activities and, in many cases, improved our processes with the full support of Ciphr.”

Find out more

To discuss how Ciphr could help your organisation, call 01628 814242.
Or to find out more about Ciphr’s products: