Following on from our CIP Members Forum, we would like to thank all of you who attended, with a special thanks to Andy Brown from Hamptons and Nilesh Dayalji from Skills for Care for presenting.
The event proved to be a popular and informative day for both clients and CIP, with our attendees feeding back that the event was:
— “A good opportunity to mix with other Ciphr users”
— “Great to see the upcoming products”
— “Very useful, with a good flow to the day”
For everyone who was unable to attend, we’ve uploaded the presentations shown on the day below.
Presentation 1: Changes to the Service Desk (Ben Gammons, Service Desk Manager)
At the event, Ben discussed on-going changes within the CIP Service Desk, including recent team introductions, a new online client portal for managing support calls and plans to extend support hours.
Presentation 2: Managed Services (Grant Taylor, Head of Managed Services)
Grant covered the services available to clients through CIP, including a background of managed services, the benefits and options offered.
Presentation 3: Product Roadmap (Simon Brown, Product & Partner Manager)
Simon Brown gave an overview of the CIP product roadmap, covering the factors that influence CIP’s product-related decisions and what’s going on in the CIP construction team in the near future.
If you have any questions relating to the content, please don’t hestitate to get in touch with your Account Manager on 01628 814 060 or email firstname.lastname@example.org.