You're paying for our experts' knowledge, guidance and time. They build an HR system that's in tune with how you work and the goals you're aiming for, which reduces risk, speeds up adoption and delivers a better outcome than a generic setup.
HR SYSTEM IMPLEMENTATION SERVICES
We’ll make sure you get the most from your HR and payroll software
A new HR system only earns its keep once it fits how your organisation works. Our implementation consultants combine deep product knowledge with decades of hands-on HR and payroll experience. Where we can, we’ll configure your Ciphr system around your existing processes.
For UK HR and payroll teams, that means an HR system implementation process built around your rules, not a generic rollout of someone else's.
We guide you through every stage of your HR system implementation, so you're live and running with confidence. Not just switched on and left to work it out.
OUR HR SYSTEM IMPLEMENTATION EXPERTS
We'll help you hit the ground running
Moving to a new HR system or payroll software means migrating employee data from your old system, training your team on the new one, and doing it all on top of your day job. That's a lot to carry alone.
Your data is protected throughout by Ciphr's ISO/IEC 27001 certified information security management system. That certification applies across the whole organisation, not to one tool alone.
Unlike plug-and-play vendors who switch on your software and leave you to figure out the rest, Ciphr gives you the support of a project manager and implementation consultant throughout your project, with the level of dedicated involvement tailored to the scope of your work.
Between them, our team holds almost 200 years of combined HR and payroll experience. Many are CIPP or CIPD qualified. They know what good HR and payroll process looks like, and how to build your Ciphr system around it so it earns its keep from day one.
Project managers
- Your single point of contact for the whole project (depending on the product/module)
- Accountable for delivery on time and on budget
- Manage change control as your requirements evolve
- Run regular project reviews
- Coordinate every internal team so tasks land the way you specified
Implementation consultants
- Many are product experts and HR and payroll professionals in their own right
- Advise on how to configure your system to meet your requirements
- Document every action, and provide recommendations and best practice
"We had very challenging timescales in which to implement the HR system. Ciphr was willing to work with us to help us achieve that goal. Ciphr have been easy to work with, and the support and guidance during implementation has been very good."
Paul - systems project manager
Southern Hospice Group
Our HR software implementation process and timeline
Go live in as little as 7 weeks
Configurable software has a reputation for taking longer to implement than plug-and-play systems. In practice, it's the opposite. Because our consultants know Ciphr inside out, they spot ways to improve your processes as they go, including functionality you might not have considered.
That's the difference between software that's switched on and a system that's set up to make work, work better.
Our project managers and implementation consultants dedicate structured time to support your requests throughout the project, working alongside our proven five-stage process. Thanks to this approach, most organisations go live with HR self-service in as little as 7 weeks.
Our five-step HR software implementation process
1. Initiate
We hold a kick-off meeting and build your project plan. Your base system is deployed, and you sign off the plan.
2. Discover
We run discovery sessions with you and produce a functional requirements document (FRD) for you to review and sign off.
3. Realise
You learn your new system through on-demand tutorials and learning journeys in the Ciphr Academy, alongside consultancy, data and configuration workshops. Your data is imported and your system signed off for UAT.
4. Validate
You test your system against UAT scripts we provide. Your data is validated and UAT signed off. Almost ready to launch.
5. Deploy
We handle final preparations for go live, then hand you over to our customer care team. We review this phase together and sign off the system.
"Our consultant also helped us with data collection and migration, which was quite an overwhelming task. He was really patient with us and kept making sure we understood what needed to happen and how the system could work. Our project manager was fantastic too. She gave us great recommendations about taking a phased approach to implementation."
HR system implementation timeline
Sequential or concurrent, the choice is yours
Whether you want to roll out every part of your new system in one go, or move step by step, that's your call. We implement products and modules sequentially or concurrently, whichever suits your organisation and your appetite for change.
We can implement products and modules sequentially
Or concurrently - the choice is yours!

How our HR system implementation services compare
You might be weighing up plug-and-play HR software that skips implementation support, or a vendor offering implementation for free. Here's how Ciphr stacks up.
|
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Ciphr integrated HR and payroll software |
Plug-and-play HR software (wider market) |
Free implementation offers (other providers) |
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Speed |
Go-live in as little as 7 weeks |
Live straight away, but you'll still need to invest time getting data in and your team trained. Timescales vary. |
You might go live fast, but a system that doesn't reflect your processes causes extra work and delays later. |
|
Resourcing |
Your Ciphr project manager and implementation consultant dedicate structured time to support your requests throughout the project. Most of our team hold CIPP or CIPD qualifications. |
You're on your own, drawing on your own team's tech and project management skills, alongside their day job. |
Some project support, but limited, and not always available when you need it. |
|
Project management |
A defined, proven five-step process, with clear objectives and success measures. |
You define how the project is managed and what governance, if any, you put in place. |
Limited support. |
|
Training |
The Ciphr Academy eLearning portal, an extensive knowledge base, and expert support from your implementation consultant. |
Online help guides. |
Online help guides. |
|
System fit |
Your Ciphr system is configured around how you work, with suggestions for working more efficiently. |
No customisation. |
Limited configuration options. |
|
Overall project success |
We help you get it right first time, so you realise value from day one and can look after your Ciphr system with confidence. |
Time to value may stretch out, especially if this is your first system implementation. |
Time to value may stretch out, especially if you haven't used that software before. |
FAQs: HR system implementation
Most organisations go live with self-service in 7 weeks. We roll out additional modules, such as payroll software or our flexible employee benefits platform, in later phases, so you can keep business as usual running while your team gets up to speed.
You'll need to share your objectives, tell us how you work, and provide the data we'll import into your new HR system. You'll also need to be available for regular status meetings and take part in testing and sign-off. We handle project governance and guide you through every step.
Yes. We advise on best-practice integrations and help you plan the right approach for your tech stack. Our central HR software connects with almost any system through our API, and we also work with carefully selected partners.
We agree project objectives and success measures as part of your project kick-off and review them at handover. We also collect feedback when we close your project, and regularly survey our customers, so we can continually improve our service.
Typical success measures our clients use include:
- End-user adoption rates
- HR and IT ticket volumes
- Demonstrable business value
- Reduced hours or days spent on particular tasks
- Headcount reduction or reassignment
The Ciphr Academy, our online training portal, is packed with on-demand content to help you get to grips with your new software, including guides and short videos.
Our customer care portal also contains practical knowledgebase articles to help you any time you need.
Our software also includes in-app guides and release notes, so you can make the most of new functionality as it lands.
Our online customer care portal is on hand to help you solve problems, get familiar with your products, and request support from our team.
HR software solutions
Put your people front and centre
Integrated HR, payroll, learning and recruitment software that gives your people team the full picture, and the evidence to back it up.