Facilitated training is live training led by a real person, delivered online or in person, rather than a self-paced course. A facilitator guides discussion, answers questions in the moment, and adapts the session to the room.
Facilitated training that changes how people work
Some training needs a certificate. This needs a conversation.
Ciphr's facilitated training brings a live facilitator into the room, on screen or in person, to work through the topics that eLearning alone cannot deliver effectively: bias, inclusion, difficult conversations, and the behaviours that shape culture. It is designed and delivered by our UK-based team, built around UK workplace law, and shaped around your organisation.
Why a live facilitator changes the outcome
eLearning is efficient. But it’s not always enough. Some topics need to be discussed in a room of people, in a space where it’s safe to have open, and sometimes difficult, conversations.
Facilitated training gives you that. Our consultants design and lead workshops and webinars that hold space for real discussion, not just information transfer, so people leave with practical steps rather than a tick against their name on a course-completion list.
We also design and run 'train the trainer' sessions, so your own people can carry the learning forward once we are not in the room.
Built around how UK organisations work
Every session is designed with UK employment law and the Equality Act 2010 in mind, and delivered by consultants who understand UK workplace culture. We don’t work from a generic global template.
We keep your people's data safe as a core part of how we operate. We build security and privacy into every step, from the first booking to the final report.
A structured process, not a hand-off
You won’t be sent a workshop outline and left to run it yourself. Every facilitated training programme starts with a scoping conversation. Then we’ll design content that’s tailored to your organisation, and then that content is delivered by an experienced consultant, either through a standalone workshop (or series of workshops), or as a blended programme of learning alongside eLearning content.
What that looks like in practice
Scoping call
We talk through your audience, your context and the outcome you need
Tailored design
Sessions are built around your organisation, not adapted from someone else's
Live delivery
Workshops for smaller groups where discussion matters, or webinars for larger audiences
Follow-through
Reporting and next steps, so the learning does not stop when the session ends
Workshop and webinar topics
Below are the sessions organisations ask for most. We can also design a session around a topic that is not on this list.
From unconscious bias to conscious inclusion
We form impressions of people fast, often before we have any real information. This session explores how bias shows up in everyday workplace decisions and behaviours, and what people can do, individually and collectively, to counter it.
Micro-behaviours
Small behaviours signal, intentionally or not, whether someone feels welcome. This session covers who is affected, the different forms micro-behaviours take, and how to challenge them constructively.
Race and anti-racism at work
Structural racism does not stay outside the workplace door. This session gives leaders and teams a safe but honest space to talk about what anti-racist practice actually requires.
Employee networks: strategy, structure and empowerment
Employee networks only work when they are properly structured. We design sessions that help new networks get started, and for established groups that need a reset.
Authenticity and true self at work
People do their best work when they can be themselves. This session covers imposter syndrome, the pressure to conform, and why leaders who model authenticity build stronger, more open teams.
Privilege and allyship
Two of the most misunderstood terms in this space. We unpack what privilege really means and turn allyship into practical action rather than a buzzword.
Inclusive leadership
Inclusive leaders examine their own blind spots and use their position to widen opportunities for others. This session moves the concept from theory to a personal action plan.
Inclusive recruitment
Bias shows up at every stage of hiring. This session walks through the recruitment process stage by stage, covers the Equality Act, and gives hiring teams a practical way to spot and remove bias.
Understanding and addressing harassment
Harassment has not gone away, and remote working has changed how it shows up. This session covers the legal context, the impact on individuals and teams, and what to do when it happens.
Being an EDI ambassador or champion
Ambassador networks only work if the people in them feel equipped, not exposed. This session covers the landscape, the skills, and the self-care that sustains people in the role long-term.
What our customers say
"[Ciphr eLearning] played a big part in the success of our Summer Inclusion School, a series of three webinars on inclusion topics. The team adapted to our specific needs throughout, worked closely with us on design, and brought real subject expertise. We would use their services again.
Lesley Faux and Sherin Nassa
Diversity and inclusion leads, North Staffordshire Combined Healthcare NHS Trust
FAQs: Facilitated training
Both. We deliver workshops and webinars virtually or in person, depending on your audience size, location and the topic. Many organisations choose a mix.
eLearning is self-paced and consistent at scale. Facilitated training adds live discussion, real-time questions and a facilitator who can respond to what a group actually needs. Most organisations get the best results from blending the two.
Yes. Every session starts with a scoping conversation and is designed around your context, audience and goals. We also run bespoke sessions on topics outside our standard list.
Experienced consultants from the Ciphr eLearning team, the same team behind our eLearning content, working across UK and international organisations for more than 20 years. Ciphr eLearning has delivered training and eLearning to more than two million people across the UK and internationally over 20 years. Facilitated training draws on that same team and experience.
Yes. If you want your own people to be able to run sessions internally after we hand over, we design and deliver train-the-trainer programmes.
Speak to an adviser
Facilitated training, led by real trainers
Put a real expert in front of your people
For 20+ years, Ciphr eLearning has trained over two million people across the UK, Republic of Ireland, Germany, Holland, United States, Canada, Australia, Japan, Vietnam, China, Thailand, Spain and France, face to face and on screen.
Book a training session on the topic that matters most to your organisation right now, facilitated by an expert trainer who can adapt live when the questions don't go to plan. That's the difference a room, real or virtual, makes over a course nobody clicks through twice.