The AI assistant gives employees and managers a faster, simpler way to get answers and take action in Ciphr HR - helping everyone work more efficiently, with less effort. In turn, reducing the volume of questions coming into HR teams
AI HR SOFTWARE
Real AI HR tools that solve real problems
Our AI HR software is packed with valuable, time-saving tools that help employees and managers work at their best. Including in-built AI HR assistant, automated performance review summaries, and AI-powered always-on coaching.
Ciphr AI tools for HR: key features
AI HR assistant
Get intel from your Ciphr HR software faster than ever. Use the natural-language interface to find out who’s off, book leave, understand policies and see training gaps in an instant
Auto-summarise performance review forms
Fuel mid- and full-year career conversions with intelligent insights at the click of a button
Always-on AI coaching
Personality-powered, tailored coaching insights. Available on-demand to drive collaboration and career development, powered by MyTeamBuilder
"We came to Ciphr’s AI assistant as an early adopter, and the value was clear almost immediately.
"Data that used to require running a formal report is now accessible in seconds — I can just ask the question and get the answer. For our employees, being able to check holiday balances or find information through simple conversation is exactly what a mobile-first workforce needs – I can’t wait for them to get access via their mobiles.
"This isn’t an incremental improvement; it genuinely changes how our people interact with HR."
Matthew Buckler
Paultons Park
CIPHR AI HR SOFTWARE
Clarify the complex with AI HR tools
Have you ever wished for an extra pair of hands to ease the burden of tedious HR admin tasks? Or found yourself thinking, “Why didn’t I think of that?”
With our built-in artificial intelligence (AI) functionality, the hard work is handled for you. Whether it’s generating summaries, auto-filling performance reviews, or helping employees find answers faster, our AI tools help you achieve more with less effort. That means more time to focus on what matters most: supporting and developing your people.
Built into Ciphr HR, our AI assistant empowers employees and managers to self-serve quickly and confidently. It streamlines everyday tasks and takes pressure off your HR team
Make our HR assistant your new best friend
Our customers keep a wealth of essential information in their HR systems. Our new, easy-to-use HR assistant makes it simple to surface insight and knowledge from deep within your Ciphr HR system.
- Understand your team: tenure, headcount, absence and more. So you’re always prepared for whatever’s next
- See training and compliance gaps: stay on top of essential requirements
- Handle holiday and absence: book and approve leave, get answers to entitlement questions, and see who’s working, when
- Understand organisational policies: get answers you can trust, without needing to ask HR
Performance review summary tool: making appraisals more powerful
Our talent management software’s in-built review summary tool means managers and employees can get an instant view of past performance with a single click. So mid- and full-year review meetings are more meaningful, helping to boost employee performance and support ongoing career development.
Always-on AI coaching with MyTeamBuilder
Real-time coaching tailored to individuals. MyTeamBuilder is the first AI-powered coaching software to fuse psychology principles with advanced AI.
MyTeamBuilder offers clear advice and custom insights for each user that can help build a sense of psychological safety and trust. Help your leaders support their teams, gain a deeper understanding of how they work best, and make an impact in the moments that matter the most.
And this is just the beginning
We’re committed to building innovative AI-powered HR tools that deliver real-world value to our customers. Our product roadmap for HR software and payroll software 2026 includes:
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Expansion of the HR assistant to all areas of our HR software, so you can find the information you need using natural language
- Further development of the HR assistant so you can take actions in all key areas of the HR system, using simple natural language
- Expansion of the assistant to cover our LMS, employee benefits platform, and payroll software
- New AI agents that are your HR sidekick when you need it. These agents will help you with tasks such as onboarding employees better, managing your case load more efficiently, enabling continuous performance conversations between employees and managers, and spotting and flagging payroll changes and anomalies
FAQ: AI HR software
- Your data is already available. No uploading spreadsheets, no copying and pasting. The assistant reads directly from your live HR data
- Permissions are built in. Employees only see what they're authorised to see in your HR system. No extra setup, no risk of oversharing
- Always up to date. It queries your real data in real time, not a snapshot or export
- Nothing leaves your system. Your people data stays within Ciphr's secure environment. No data sent to third-party AI tools
The AI assistant connects to HR through Model Context Protocol (MCP) servers, which link to the HR application via its report service. Because it uses the existing report service, no new permissions are created: the AI assistant works within the same user permission model already in place in Ciphr HR. Each user sees exactly what their role permits, nothing more
The AI assistant is accessed through Ciphr’s HR software via the Ask button in the top navigation bar. No additional software, plugins, or devices are required. It works in any browser supported by HR. Access to the Ask button is controlled by user role page access, so you can decide which users can interact with it
The AI assistant is available on the Ciphr HR mobile front-end, with the same Ask button and the same capabilities as the desktop experience
Yes. Our AI assistant is powered by a large language model (LLM), which is what enables it to understand natural language questions and respond in plain, conversational English.
It is important to understand what the LLM does and doesn't do:
- When a user asks a data question - "Who in my team hasn't completed GDPR training?" - the LLM interprets the question and retrieves the answer from your HR data. The response reflects what is actually in the system
- For more general guidance - explaining how a process works, or suggesting a sensible next step - the LLM draws on its broader training. This is where its knowledge goes beyond what is stored in your HR system
- Ciphr's AI assistant is designed to be clear about the difference: factual responses from your data are attributed to their source, and the AI assistant will indicate when it cannot answer from system data directly
As with any AI-powered product, you should treat outputs as a helpful starting point rather than a definitive authority, especially for complex or sensitive HR matters where human judgement remains essential.
- The user clicks the Ask button in Ciphr HR and types a question in natural language
- AI interprets your question. The LLM reads your question and works out what you’re asking for. That’s the first of only two jobs the LLM does
- Live data retrieved: The system queries Ciphr HR directly – live data, not a copy. What comes back depends on your permissions
- AI constructs the response. The LLM takes the retrieved data and turns it into a clear, plain-language answer. That’s the second and final job the LLM does. The LLM interprets the question and constructs the response. It doesn’t access, store or decide what data you can see
We continually optimise and refine our AI infrastructure, which means the underlying models may change over time. Current details are available from the Ciphr Trust Centre
For any security-related questions, please refer to the Ciphr Trust Centre
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Speak with one of our advisers today to find out how Ciphr AI can help you do more, better.