What to expect?
As a rapidly expanding organisation we can offer successful applicants an active development plan, challenging opportunities within a supportive and nurturing environment.
Future talent facts
- This is a full time, permanent position
- Throughout the programme there will a blended approach to your learning, consisting of classroom-based learning, digital modules, and hands on experience to build your knowledge and skills
- A dedicated skills coach/mentor will be on hand to support you along the way
- You will work towards the a recognised qualification relevant to the area of the business you are in
What do we need from you?
- Need to have GCSE/O ’Level Grades A*-C (4-9). Don’t worry, if you do not have these qualifications, we will help you achieve the equivalent level qualification as part of the Future Talent programme
- A confident communicator and team player
- Passionate about providing our customers with the best service possible
- Enthusiastic about all things Ciphr
- A resilient attitude
- A desire to understand technology, and have an inquisitive mind when it comes to learning the latest in technology trends
- Our offices are in Marlow, Buckinghamshire. You will need to be able to commute to this location on a regular basis
The application process
Once your application has been submitted it will be reviewed and our Talent team will be in touch to confirm if you have been invited to the next stage (so look out for our email, you may need to check your junk mail just in case).
We know that a CV can only tell us so much about you so you will be invited to complete our interactive assessment. This will take you approximately 45 minutes to complete and will consist of a number of situational judgement questions, along with some numerical and verbal reasoning tests and will conclude with a video interview.
This assessment has been designed to look for grit and determination, a willingness to embrace our digital reality and the ability to apply your creativity and knowledge to solve any problem.
It won’t require any prior knowledge or expertise; we are simply looking at your potential and what you could bring to Ciphr.
The final stage of your application will be an assessment day either in person on online. You’ll have the opportunity to impress us through a variety of tasks, which may include a group discussion, an individual interview, and smaller programme related exercises.
Once you’ve completed your assessment day, we’ll let you know when you can expect to hear back from us.
What you’ll get
At Ciphr we give you the freedom to be yourself in whatever role you choose. Whether it is forging your ideal career path or coming up with new ideas and concepts to help us grow. It means you can do more. Make an impact. Get noticed. And it means with the right attitude, anything’s possible.
Your learning and development plan has been designed to give you key learning milestones on your career journey. Our learning team are here to support you through each step of your journey from your first day onwards.
Whatever path you choose we’ll be right there with you. You will be working alongside your Future Talent peers with the support of the Ciphr teams across the business to ensure you get the best from day one.
We will provide you with all the equipment you need plus 25 days annual leave (28 after 3 years services), plus bank holidays, Pension, Life assurance, medical cover and dental cover and access Perks at Work – access to exclusive discounts, cinema tickets, etc. Ciphr also has a referral scheme where we reward employees who refer great people into the company by giving them £1,500 per referral.
We will also fully fund your qualification and associated training through the programme.
Our future talent experience
Hear from a Ciphr employee who has had first-hand experience with an apprenticeship.
“My main goals for the apprenticeship were to get the most out of the training, learn as much as possible and to have a job in IT at the end of the year. I learnt a huge amount in the apprenticeship, which laid a great foundation for building a career at Ciphr.”
Rob studied for the IT Software Web & Telecoms Professionals Advanced Level Apprenticeship and during that time gained valuable workplace and study related experience working as part of the Service Desk Team. Having gained a significant level of product and systems experience Rob then moved into the role of IT Support Analyst.
Q. What did the apprenticeship include?
A. The apprenticeship consisted of around 16 weeks in a year at a training centre and the rest of the year in the workplace. The qualifications were two City & Guilds diplomas and 5 IT-based qualifications in hardware, networking and Microsoft technologies.
Q. Why did you decide to do an apprenticeship?
A. I have always had an interest in IT and had performed basic levels of IT support in previous jobs so began looking for internships and apprenticeships in IT. I applied through QA and took the interview at Ciphr, which went really well. I accepted the job offer and haven’t looked back.
Q. What were the strongest points of your experience?
A. I rarely had a dull day. The work at Ciphr was varied and challenging with a lot to learn from lots of employees. I learnt a variety of skills which were useful in the workplace and for the future.
Q. What was the process once you were recruited at Ciphr?
A. I spent a couple of weeks initially within IT getting to know people and doing work shadowing to understand the work that they do. I then spent three months on the service desk and learnt a huge amount about Ciphr’s products.
Following this, I did a month in the service delivery team to learn about the client-based work that we do, before briefly going back to service desk and then into IT.
I really benefited from this because I got to experience a lot of the technical jobs around the company and understand the sorts of issues that got raised to IT, as well as what was required to fix them.
Q. How do you feel about working for Ciphr?
A. Ciphr is the best company I have worked for; there is a very strong social side to the company and a very friendly environment, with lots of helpful and knowledgeable people, as well as great benefits. I have not only learnt a lot in the last two-and-a-half years, but I’ve also really enjoyed my time working here.
Q. What are your top tips for new apprentices?
A. Make the most of your experience by asking lots of questions: the more you put into it, the more you will get out of it.
Put yourself forward
We offer an active development plan, challenging opportunities within a supportive and nurturing environment.