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Ciphr service packages

Adding a Ciphr Service Package to your Ciphr Connect subscription will help you get the most out of your investment in our HCM platform.

Ciphr Service Packages comprise our most frequently requested services, including virtual training sessions via the Ciphr Academy, system optimisation checks, and on-demand services. These services will help you get the most out of your Ciphr Connect platform, enable your in-house HR team to focus their efforts on the strategic priorities that matter most to your organisation, and, ultimately, help you deliver an outstanding level of service to your employees.

Choose your Ciphr service package

There are three levels of service package, which are suitable for all types and sizes of organisation.


With our entry-level package, we’ll help you to use your Ciphr Connect platform to create a foundation for future success, while also solving your central HR challenges.


Choose to go to the next level and we’ll help you tackle increasingly complex HR requirements, and ensure you receive more value from your investment in Ciphr Connect.


Ambitious organisations who want to maximise the value of their investment in the Ciphr Connect platform, and achieve their strategic people goals, should opt for our top-tier package.

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“The thing I find most helpful about having a Ciphr Service Package is the training. It also gives us access to consultancy time to make sure we’re getting the most out of our Ciphr system.”


What does a Ciphr Service Package include?

Depending on the service package you choose, you’ll have access to some or all of the following services, at various levels:

– Access to our online training portal, the Ciphr Academy
– System branding
– System optimisation check
– Payroll process review/clinic
– Discounted rates on services
– On-demand services
– Annual system health check
– Product specialist consultancy support
– Strategic HR consultancy support