
HR software for UK hospices
HQP partners with Ciphr
HQP partners with Ciphr to deliver HR software as a service to UK hospices. HQP’s evaluation of the HR software marketplace led to Ciphr as a partner of choice.

End-to-end HR software solution UK hospices can trust
Helping you focus on what matters: outstanding care
Supporting your people is at the heart of providing outstanding care. In a sector where compassion and resilience are key, your teams deserve the best possible support so they can focus on their vital work.
Ciphr has partnered with the Hospice Quality Partnership (HQP) to provide an integrated suite of HR solutions, from people-first payroll to powerful recruitment, eLearning, and benefits platforms, designed by HR pros, for HR pros. We help you manage your workforce, anticipate future needs, enhance employee wellbeing, and drive excellence in a demanding sector.
With Ciphr, you gain the peace of mind that your HR processes are efficient, compliant, and aligned with your core mission of delivering exceptional care.
A software suite, suited to the needs of hospices
Our software is a modern solution that enables hospice HR teams to manage their workforce more effectively. From recruitment to payroll — and everything in between — we’ve got you covered.
Finding the right people can be a challenge. Our recruitment software lets you publish vacancies, capture CVs and filter applications to make the hiring process smoother. You can easily run ID and background checks, all from one system
Now that you’ve found the right people, our onboarding software will help them learn about your brand and navigate their critical role in it.
Our cloud-based HR software can be configured to support your workforce of up to 1,500 employees. Hosted in Azure, you can rest assured your data is safe and secure at all times
Breeze through the admin-heavy part of talent management: auto-summarise performance reviews, while you retain control over which reviews make the cut. Foster more meaningful relationships and develop your employees more efficiently
Find more purpose in your people data. Our dashboards for absence, holiday, organisation, and DEI (diversity, equity, and inclusion) offer customisable filters and datasets. With just a click, you can generate detailed reports or dive into pre-configured dashboards showcasing essential metrics
Deliver personalised, flexible benefits and tailored communications across your diverse workforce. Choose benefits packages that truly work for your employees, whatever their needs
Support your employees’ and volunteers’ continuous development with our learning management system. Upskill, cross-skill, or simply deliver regulatory and compliance training — accessible anywhere, anytime: perfect for employees on the go
Available as an integrated solution with Ciphr HR, as a standalone product, or as part of our payroll bureau offering
Choose from a variety of off-the-shelf eLearning content, or take a more personalised approach with our bespoke eLearning services. Whether you want an existing course tailored to fit, or a fully bespoke learning journey, our experts are available to make your hospice’s learning experience a memorable one
"Ciphr is easy to use, and employees love the self-service features. We’ve found Ciphr to be flexible, from a system configuration perspective, [as well as] the willingness of the team (consultants, technical support)."
Southern Hospice Group

Modern solutions for today's hospice challenges
How Ciphr’s AI and analytics makes more room for human connections
We understand the unique pressures facing hospices – from CQC compliance and fundraising demands to the emotional wellbeing of your staff. Our integrated solutions are designed to address these challenges head-on, transforming your HR operations from a series of administrative tasks into a strategic function that drives quality and supports your people.
Drive efficiency and predict future needs with people analytics
In the hospice sector, every decision impacts the quality of care. It can be a challenge to track key workforce trends like staff turnover, absence patterns, and the specific data required for insightful CQC reports. Making strategic workforce decisions based on gut feeling is a risk you don't need to take.
Ciphr analytics transforms your complex people data into clear, actionable intelligence. Our intuitive dashboards provide at-a-glance insights into your most important metrics, so you can proactively address challenges like staff churn before they impact care quality. Move from reactive problem-solving to strategic foresight, and ensure you always have the right people, in the right roles, to deliver outstanding care.
Artificial intelligence that drives human connections
Managers face mountains of administrative burden during performance and objective reviews. Time that could be better spent on a host of more care-focused and strategic tasks. Imagine the time you could save with auto-generated summaries of objectives and reviews, while maintaining control over which review forms make the cut. Soon, chatbots and universal search will be available to help employees self-serve.
Ciphr’s AI HR software acts as a digital team member, designed to help you breeze through admin. Our intelligent workflows and AI-powered chatbots offer the tools to help you free up your team to focus on what truly matters: supporting the people who deliver your care.
“We needed a reliable system that would enable us to report on information and drill down into our people data instantly. We wanted to view important statistics across the organisation and needed a system that would fit with our governance needs.”
Oakhaven Hospice Trust
Enhance staff wellbeing and retention with tailored benefits
Working in a hospice environment can be incredibly rewarding, but it also takes an emotional toll. Burnout is a real risk, and a supportive, appreciative culture will go a long way to help you attract and retain the very best talent. A simple thank you goes a long way, but tangible support for your team’s wellbeing can make all the difference.
Ciphr’s employee benefits platform is a powerful tool for acknowledging the incredible dedication of your staff. Provide them with meaningful support for their financial, physical, and mental wellbeing through a centralised hub of discounts, wellness resources, and recognition tools. Show your team they are valued and create a supportive culture that not only retains your best people but also attracts compassionate professionals who share your mission.
Manage, understand, develop your people
Centralise all your employee data for a single source of truth. Use analytics to inform succession planning and identify skills gaps, ensuring continuity of care
Pay your people accurately and on time
Run payroll with confidence using our integrated, HMRC-recognised software that seamlessly connects with your HR data, reducing errors and saving time
Recruit and onboard the best talent
Attract and hire the right people with dedicated recruitment tools, and create structured, welcoming onboarding experiences that help new starters feel supported from day one
Support and retain your people
Go beyond payroll to offer meaningful benefits and recognition that enhance employee wellbeing, boost morale, and build a resilient, dedicated workforce
Ensure compliance and peace of mind
Easily generate the data needed for CQC and trustee board reporting, and rest assured that your systems are secure, compliant, and backed by our expert UK-based support teams
About HQP
HQP, the care procurement specialists, are experts in procurement for the care sector. Founded by hospices, for hospices, HQP works on behalf of their hospice members to provide the best value-for-money products and services that deliver exclusive benefits. All framework agreements have been negotiated through their centralised procurement team’s rigorous tendering and due diligence procedures, all with quality of service as a non-negotiable.
Ciphr is proud to be one of HQP’s supply partners, under a framework that supplies hospice members with a specialist people management system.
We are proud to be one of HQP’s supply partners, under a framework that supplies hospice members with a specialist employee management system.
About us
We get behind HR teams with intelligent tech solutions. Our HR software, payroll software, LMS software, and recruitment software helps HR teams work seamlessly while providing precious human insight — a key ingredient in effectively running a hospice. We help you amplify voice and value and make sure people are seen, heard, and inspired to do their best work.
Our goal? To provide first-class support, rapid deployment and an innovative range of software, configurable to meet the needs of UK hospices.
Partnering with Ciphr & HQP: software for UK hospices
40-50% saving on the list price through the partnership
Chosen by a panel of HQP partners
Nominal fee for volunteer records
Dedicated account management
Reduced administration burden on HR
Secure access to your people data, 24/7
"Ciphr have been easy to work with and the support and guidance through implementation has generally been very good."
Southern Hospice Group
12 reasons hospices love Ciphr
- Easily manage employee and volunteer data
- Free up HR’s time with employee self-service
- Track employee training, development and performance activity
- Monitor absences and timesheets effectively
- Assign multiple job posts to individual employees
- Generate employee documents, with in-built control and access management
- Access detailed reporting and data analysis
- Integrates with Ciphr’s employee background checking system
- Deliver great employee onboarding journeys and offer essential information before day 1
- Seamlessly integrate people data with payroll: integrate our central HR software with your preferred software provider, opt for our integrated HR and payroll software, or outsourced payroll
- Manage pay, rewards and benefits from one database
- Anytime, anywhere, any device access
People are the biggest asset in any company and getting everyone to do their best work is crucial. We’re here to amplify the voice and value of HR through intelligent data that helps people teams support their CEO and senior managers.
Our commitment to you
Our software suite offers a flexible solution designed to meet the needs of HR teams and other stakeholders across hospices. We offer software and a service: our HR and payroll teams ensure that your platform is configured and implemented the way you want it – and that you have access to the right support long after you’ve launched. You can trust our people (and our processes) to help you manage your people, their data, and your payroll.
We’re HR people at heart, and we’re here for you — just as you’re there for others.
HQP and Ciphr: here for the people who are here for their people
We’re proud to bear the title of HQP’s HR software partner. We’re committed to upholding the highest quality and data safety standards you’ve come to expect, and we’d love to speak to you about your hospice HR and employee management software needs.