v31 v6 [10 Oct 2024 - latest] SaaS agreement (V31 v6 20241010) SaaS incident priorities (V31 v6 20241010) SaaS service definition (V31 v6 20241010) SaaS service levels (V31 v6 20241010) Third party software support (V31 v6 20241010) Cancellation policy (V31 v6 20241010)
v31 v5 [24 Jul 2024] SaaS agreement (V31 v5 20240724) SaaS incident priorities (V31 v5 20240724) SaaS service definition (V31 v5 20240724) SaaS service levels (V31 v5 20240724) Third party software support (V31 v5 20240724) Cancellation policy (V31 v5 20240724)
v31 v4 [25 Apr 2024] SaaS agreement (V31 v4 20240425) SaaS incident priorities (V31 v4 20240425) SaaS service definition (V31 v4 20240425) SaaS service levels (V31 v4 20240425) Third party software support (V31 v4 20240425) Cancellation policy (V31 v4 20240425)
v31 v3 [24 Feb 2024] SaaS agreement (V31 v3 20240224) SaaS incident priorities (V31 v3 20240224) SaaS service definition (V31 v3 20240224) SaaS service levels (V31 v3 20240224) Third party software support (V31 v3 20240224) Cancellation policy (V31 v3 20240224)
v31 v2 [12 Jun 2023] SaaS agreement (V31 20220628) SaaS incident priorities (V31 20220628) SaaS service definition (V31 20220628) SaaS service levels (V31 20220628) Third party software support (V31 20220628) Cancellation policy (V31 20220628)
v31 [28 Jun 2022] SaaS agreement (v31 20220628) SaaS incident priorities (v31 20220628) SaaS service definition (v31 20220628) SaaS service levels (v31 20220628) Third party software support (v31 20220628) Cancellation policy (v31 20220628)
v30 [23 Jun 2020] SaaS agreement (v30 20200623) SaaS incident priorities (v30 20200623) SaaS service definition (v30 20200623) SaaS service levels (v30 20200623) Third party software support (v30 20200623) Cancellation policy (v30 20200623)
v29 [02 Jan 2019] SaaS agreement (v29 20190102) SaaS incident priorities (v29 20190102) SaaS service definition (v29 20190102) SaaS service levels (v29 20190102) Third party software support (v29 20190102) Cancellation policy (v29 20190102)
v28 [6 Mar 2018] SaaS agreement (v28 20180306) SaaS incident priorities (v28 20180306) SaaS service definition (v28 20180306) SaaS service levels (v28 20180306) Third party software support (v28 20180306) Cancellation policy (v28 20180306)
v26 [1 Nov 2018] SaaS agreement (v26 20181101) SaaS incident priorities (v26 20181101) SaaS service definition (v26 20181101) SaaS service levels (v26 20181101) Third party software support (v26 20181101) Cancellation policy (v26 20181101)
v24 [19 May 2017] SaaS agreement (v24 20170519) SaaS incident priorities (v24 20170519) SaaS service definition (v24 20170519) Saas service levels (v24 20170519) Third party software support (v24 20170519) Cancellation policy (v24 20170519)
v23 [9 Dec 2016] SaaS agreement (v23 20161209) SaaS incident priorities (v23 20161209) SaaS service definition (v23 20161209) SaaS service levels (v23 20161209) Third party software support (v23 20161209)
v22 [15 May 2014] SaaS agreement (v22 20140515) SaaS incident priorities (v22 20140515) SaaS service definition (v22 20140515) SaaS service levels (v22 20140515) Third party software support (v22 20140515)
v21 [3 Oct 2013] SaaS agreement (v21 20131003) SaaS incident priorities SaaS service definition SaaS service levels Third party software support
v20 [19 Aug 2013] SaaS agreement (v20 20130819) SaaS incident priorities SaaS service definition SaaS service levels Third party software support
v19 [1 Aug 2013] SaaS agreement (v19 20130801) SaaS incident priorities SaaS service definition SaaS service levels Third party software support
v18 [3 Mar 2013] SaaS agreement (v18 20130603) SaaS incident priorities SaaS service definition SaaS service levels Third party software support