"I had worked with the psychologist Bill McAneny for some time and always valued his judgements. We used MyTeamBuilder and it was like having our own psychologist on hand, 24/7. It gave me, as the leader, a far greater depth of understanding of each of my team and I found it super helpful to just ask for some coaching before doing the one-on-ones as the system understands me, it knows my direct reports and so it suggested some excellent ways to approach each of my team, and in the right way.”
Edward Davies, CEO, Viper Innovations
The challenge
Edward Davies, CEO of Viper Innovations, sought a deeper, more nuanced understanding of his management team. Having previously valued the insights of an external psychologist, Bill McAneny, the challenge was to improve daily leadership interactions and proactively address subtle breakdowns in team collaboration.
He needed a resource that provided guidance for crucial one-on-one meetings, ensuring he approached each direct report in the most effective and appropriate way, based on their individual needs.
"Having your own personal coach who knows you and the team at a deep level is so helpful"
The solution
Viper Innovations implemented MyTeamBuilder for the CEO and his entire management team. The tool serves as an always-on, personalised coach, replicating the value of a professional psychologist.
Before conducting critical 121s, the CEO asks MyTeamBuilder for coaching. Because the system holds a deep understanding of the leader and his direct reports, it suggests excellent, tailored strategies for approaching each conversation in the "right way."
The coaching extends to the whole team, explaining the roots of collaboration issues and offering solutions.
Results
MyTeamBuilder has become an invaluable strategic partner, leading to measurable improvements in leadership depth and team cohesion:
- Deepened leadership understanding: the CEO gained "a far greater depth of understanding" of each of his team members, ensuring more impactful and targeted leadership
- Improved team collaboration: the team saw "real progress in team collaboration" thanks to the AI coach identifying and explaining subtle issues, often providing simple, easy-to-fix solutions
- Dynamic, self-improving coaching: the system is "clever" because the more the team uses it, the better it gets to know them, continually suggesting ways to keep the team "fresh and pushing forward"
"The more we use it, the better it gets to know us and so it constantly keeps us fresh and pushing forward."
- Edward Davies, CEO, Viper Innovations