Southern Hospice Group: the challenge
Southern Hospice Group (SHG) needed a modern, user-friendly HR system to replace their existing solution. Their primary goal was to provide better self-service features for their employees. They were also facing a tight implementation timeline, which posed a significant challenge.
The solution
After considering several alternatives, including Cezanne HR, Moorepay, Sona, ADP IHCM, and IRIS Cascade, SHG chose Ciphr. A key factor in their decision was the software's feature set and modern interface, which was seen as easy to use. The Ciphr team's clear pricing and willingness to work with SHG were also deciding factors.
"SHG had very challenging timescales in which to implement the HR system and Ciphr were willing to work with us to help us achieve that goal. Ciphr have been easy to work with and the support and guidance through implementation has generally been very good."
- Paul, Systems Project Manager, SHG
The result
Ciphr's implementation was highly successful despite the challenging timescale. SHG found Ciphr to be a flexible system, both from a technical configuration perspective and in the support provided by the Ciphr team. The consultants and technical support staff were helpful in finding solutions to issues.
Employees have found the system easy to use, and satisfaction with the self-service features is high. The successful adoption of Ciphr has helped SHG achieve its goal of providing a modern and efficient HR system with strong self-service capabilities.
Read the full review on Capterra.
You can also learn more about how Ciphr has partnered with Hospice Quality Partnership (HQP), and why Ciphr is the HR software provider of choice for UK hospices.