Success Story

Blackpool Pleasure Beach success story

Blackpool Pleasure Beach

The world-famous Blackpool Pleasure Beach is one of the UK’s biggest family attractions, welcoming more than 7.8 million visitors each season. It’s flagship Big One rollercoaster stands at 235ft tall, measures over a mile long, and reaches speeds of up to 87 mph.


“The implementation of Ciphr was very smooth. All the target dates were met and the communication was excellent throughout; it was an easy transition and we have adjusted well. The assistance during the implementation was all very good. The project managers continually updated us, everything was clearly documented, and the consultant had plenty of time and patience with us. He always went the extra mile.”


"We didn’t want an HR system that was an HR ‘add on’. We looked at lots of different suppliers and Ciphr worked much better with our payroll solution than the previous system. We worked out that Ciphr would pay for itself within the three-year term.”


“We have saved a lot of time in terms of payroll. Previously, it would take us 10 minutes to enter each new starter into the old HR system and then again separately into payroll, creating a huge administrative burden for a seasonal business like ours with a high intake of staff. Now the process is quick and accurate with the output from Ciphr via the paylink to our payroll provider.”

“Managers can now check their own personal details, emergency contacts, holidays and training records, which has reduced the reliance and administrative burden on the HR team. Before, managers had to call HR every time they needed to get this information – so this has saved the HR team a huge amount of time.”

“Our HR team has saved a lot of time with Ciphr. Automation and infrastructure changes that have occurred after implementing Ciphr SaaS have also given us real savings and fit well with our strategy. We are now looking into Ciphr’s recruitment functionality and also rolling out Ciphr’s timesheets to make processes even more efficient in future.”