Knauf: the challenge
Knauf is a global leader in manufacturing building materials and construction systems. Their UK team partnered with us to deliver a seamless, intuitive experience through a fully branded platform that would reflect the company's identity and values, ensuring familiarity and engagement across their diverse workforce.
Knauf needed a solution that could support a wide range of employee needs and clearly communicate the full value of their benefits. With a diverse employee base spanning various roles and locations, they faced significant hurdles in providing a benefits experience that was easy to navigate and accessible to all.
The solution: Ciphr benefits
We delivered a fully integrated and branded platform that mirrored Knauf's identity, creating a seamless and familiar experience for their employees. The intuitive design of our Ciphr benefits platform allowed Knauf to present their benefits in a clear, user-friendly format, enhancing both engagement and accessibility.
Our project management team provided expert guidance throughout the implementation, ensuring a smooth and successful rollout. Key features that made a measurable impact included:
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Automated data transfer files: reduced manual input and improved data accuracy
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Personalised layouts: customised to suit Knauf’s workforce for greater relevance and clarity
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Two-factor authentication: added an extra layer of security for peace of mind.
“The implementation of Ciphr benefits has reduced our manual benefits administration workload by 50%, significantly improving efficiency. The support team was among the best I’ve worked with: flexible, responsive, and genuinely invested in our success.”
The results
By implementing the Ciphr benefits platform, Knauf achieved a 50% reduction in manual benefits administration, delivering a significant boost in operational efficiency. Employee feedback has been overwhelmingly positive, with users praising the platform’s ease of use and seamless navigation.
The most popular features among employees are the Reward & Recognition programme, easy access to benefits, pension contribution flexibility, and having all benefit information in one place. Ciphr benefits enabled Knauf to offer a comprehensive range of benefits, including:
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Reward and recognition
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Holiday trading
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Medical cashback
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Discounts and wellbeing tools
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Pension scheme management
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Long service recognition
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Total reward statements (TRS)
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Self-service updates for personal details
Knauf not only simplified their benefits delivery but also elevated their overall employee experience. Our project management team’s exceptional guidance and proactive support were instrumental to the project's success.
Find out how you can streamline your employee benefits processes.
FlexGenius is part of Avantus, a Ciphr Company.