Virgin Active, one of the UK's most popular health clubs, recently wrapped up a large project with Ciphr, including a large scale entity migration piece as well as integrations.
Jake Leeding, HR systems and data analyst at Virgin Active, shares his feedback.
"Working with Ciphr has been a genuinely positive experience and one of the most valuable vendor relationships I’ve been part of. Since I joined Virgin Active, we’ve not only delivered some key system changes and improvements as part of our broader growth and change agenda, but also developed a strong, collaborative relationship that’s grown significantly over time.
"Ciphr have played a huge part in supporting us through several complex projects. They are always responsive, knowledgeable, and committed to helping us find the right solution. Whether it’s been product enhancements, guidance on best practice, or quick-turnaround support, the team have consistently gone above and beyond.
"The relationship between Ciphr and the business [Virgin Active] has come a long way, and it’s been great to see it evolve into a real partnership; one built on trust, shared goals, and a genuine desire to improve the colleague experience through smart use of systems.
"I’m proud of what we’ve achieved together and grateful for the support along the way."
Products used: Ciphr HR software, payroll, onboarding and more.
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