Success Story

HR software real customers recommend, in their own words

Ask an HR leader whether they'd choose the same HR software again and most people hedge. In this video, they don't. HR leaders across care, hospice, housing, manufacturing, leisure and education answer one question straight: would you recommend Ciphr? Watch it to hear the answer, unedited, from people who use it every day.

Straight answers, no hesitation

Natalie Moulton, HR manager at Nice-Pak:

"If someone asked me about choosing Ciphr, what would I say? Do it and don't look back."

Sharon Pass, HR business partner at Peaks & Plains:

"I would say absolutely, definitely just go for it because our experience has been a really positive one and we haven't looked back."

Hannah Barker, head of people and culture at Libema Zoos:

"We've had nothing but great experience with it. We've had loads of support. Everything works really, really well. Don't think about it, just go for it."

Emma Stovold, HR systems lead at Southern Hospice Group, asked the same question:

"From an HR point of view, absolutely."

What makes people recommend it

It's rarely just the software. Alison White at Aptos points to the value behind the price:

"The cost of it is manageable. The service that you get far surpasses what you're paying. There's never been a situation that we can't solve together."

Emma Locke, HR manager at Perfetti, on a problem the platform solved outright:

"It's been a bit of a godsend, to be fair. It just fixed such a massive problem overnight."

Bonnie Davies, head of people at Healthnet Homecare, on trust built over time:

"I would highly recommend it in terms of a company that you can trust, that you can build those relationships with. And trust the product."

Deborah Lambourne, health, wellbeing and rewards advisor at Together Housing, on flexibility and support:

"It's flexible. Customer service for the team is brilliant, very proactive, very prompt at getting back to you. The platform is very user friendly and practical. It adds value to what we do."

The same answer for Ciphr eLearning

Nick Gallagher-Hughes at Harper Adams:

 "I never have and never would hesitate to recommend. They'll deliver what you want in the time frame you want it."

Gillian Slater, head of OD and L&D at University of Worcester:

 "Go and have a look. The catalogue's expanding all the time. You'll get good, responsive service. And if something isn't quite right, it can be altered."

Why HR teams choose Ciphr

Rated 4.2 out of 5 on Capterra across 52 reviews, with ease of use at 4.3 and customer service at 4.4. Rated 4.2 out of 5 on G2 

A 90.8% customer satisfaction score, based on the past twelve months (source: internal Ciphr data)

ISO 27001 and Cyber Essentials Plus accredited, across the whole organisation

 An average customer tenure of just under 10 years 

See it for yourself

Care, hospice, housing, manufacturing, leisure and education. Different sectors, the same answer. Watch the video to hear it from them directly.