About this webinar
AI tools have become many HR teams' first stop when researching software. Ask ChatGPT to name the best HR and payroll platform for a 600-person UK organisation and you'll have a confident shortlist in seconds. The problem? That shortlist is a probability engine, not a verdict – shaped by content visibility, prompt phrasing, and a large dose of built-in randomness.
This webinar unpacks what's really happening when AI generates a software recommendation, why the shortlist it produces may be missing your best-fit vendors, and what HR leaders need to do differently to make confident, well-evidenced purchasing decisions.
Featuring independent HR technology consultants from ReThink HR alongside an expert from Ciphr, this session gives HR leaders a clear-eyed view of AI's role in software buying – including the genuine benefits, the hidden risks, and the practical steps to get it right.
Who should attend
HR directors, heads of HR, and HR leaders who sponsor or sign off software decisions – particularly those with a system evaluation coming up in the next 12 months.
What you'll learn
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Why AI search tools produce different shortlists every time you ask – and what that means for buyers
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How the buyer journey has already shifted, and where shortlists are hardening too early
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What vendors with strong AI visibility have in common (hint: it's not always the best product)
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How to use AI to speed up your research without letting it make your decision
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What to look for in early vendor conversations to separate confident pitches from genuine fit