HR teams are facing growing pressures every day – as if we need to tell you! Delivering strategic insights, championing the employee experience, supporting business goals... the list goes on and on. And because of all this, we believe the value of AI use in HR has never been clearer.
But we also believe artificial intelligence shouldn’t just be – well – intelligent. It should also be secure, ethical and purpose-built for people professionals like you.
That’s why our AI capabilities aren’t flashy gimmicks. They’re practical tools that lighten the administrative load and empower HR professionals to do more of what they do best: support their people.
In this blog post, we’ll explore how we’re leading the way in AI use in HR. Plus we’ll look at our latest AI functionality, our partnership with MyTeamBuilder (MTB), and how we’re putting safe, effective AI to work for HR teams, managers and employees.
AI use in HR allows you to focus on what really matters
At its core, AI use in HR is about using technology to lighten the load. So you can make smarter decisions more quickly, cut down on admin time and focus on the big picture. Our HR software’s in-built AI tools help you do exactly that. They includes:
- Form summaries*: automatically generate concise, accurate summaries from structured HR forms, giving teams a fast and clear understanding of key inputs
- Performance and review summaries*: create instant overviews of performance reviews, 1-2-1s, and objectives. This helps managers prep faster for follow-ups, spot trends, and focus on supporting employee development – not paperwork
* In the process of rolling out across our customer base.
Because our AI pulls from data already stored in your secure HR system, it:
- Minimises the risk of hallucinations by referencing real content, not the open internet
- Keeps all employee data protected within a closed Azure environment in the UK
- Ensures GDPR compliance, with no external data sharing. We guarantee customer data will never leave our data centre and will never be used to train the wider AI models
We’re not in the business of replacing people – and neither is our AI functionality. We’re here to support and help HR leaders like you become even more impactful.
As Simon Witkiss, our chief product officer, says, “We want to take away the boring admin of HR roles so that they can get back to what they love doing – adding value to their employees and workforce.
We don’t see AI replacing people. We don’t see, in its current maturity, that AI will be better than a well-augmented manager… so our focus is on augmenting the manager.”
Want to deploy AI now? Get started with our list of the best HR AI prompts.
MyTeamBuilder: AI-powered coaching for every manager
Alongside our core functionality, we’re proud to partner with MyTeamBuilder – an always-on, AI-powered coaching and communication tool that supports team leaders and managers.
MyTeamBuilder combines the power of AI with cutting-edge behavioural and psychological research. It helps managers:
- Have more informed, timely conversations with their teams
- Coach team members more effectively, based on real needs and feedback
- Identify opportunities for personal growth and talent mobility
- Communicate with empathy and clarity, using real-time AI suggestions
With over 600 organisations and 7,000+ end users, MTB is fast becoming an essential tool for forward-thinking leaders. Whether you're a first-time manager or a seasoned CPO, the right guidance – at the right time – can make a big difference.
Supporting everyone, from HR to employees
Our AI is designed to support:
- HR teams by removing the time-consuming admin and giving them back capacity for strategic work
- Managers by helping them prep for conversations, track performance, and support their people better
- Employees by providing a more responsive, thoughtful, and data-informed experience throughout their journey
The goal? Better decisions, stronger relationships, and more time for people – not paperwork.
Secure. Trusted. Built for HR.
In an era where concerns about data privacy and AI misuse are growing, we’ve taken a careful, responsible approach.
Our AI is:
- Embedded directly within our HR software – no need to connect to external platforms
- Safe by design – your data is never used to train public models or shared outside your organisation
- GDPR-compliant – your data stays securely in your HR system, always
- Reliable – by pulling from existing system content and inputs, rather than public sources, we reduce the risk of hallucinations and errors
We believe AI should empower HR – not endanger it.
What’s next for Ciphr AI?
This is just the beginning. Our roadmap includes an in-system chatbot that answers employee questions about company policies – think “When do I qualify for enhanced sick pay?” – and employee summaries that give leaders quick, AI-generated overviews of key people data, straight from the org chart.
As the role of the HR leader continues to evolve – into a strategic powerhouse that influences culture, performance, and bottom-line results – we’re here to ensure the tech evolves too.
Just as Korn Ferry notes in their piece on the changing role of the CHRO, today's HR leaders are expected to “translate the voice of the employee into actionable strategy” while ensuring compliance and driving performance. We see AI use in HR as a critical enabler of that.
Ready to use AI to lighten the HR load?
If you’re ready to explore how AI use in HR can help your organisation do more, quicker and better – without compromising data security or control – we’re here to help.
Book a demo today or download our AI factsheet to learn more about our artificial intelligence functionality.
Let’s make work better, together.