Ciphr Shopworks
3 December 2018

ShopWorks partners with Ciphr to offer integrated HR and workforce management solutions

ShopWorks and Ciphr are now offering HR teams integrated HR and workforce management software


Cathryn Newbery

Cathryn Newbery

Cathryn Newbery is head of content and community at Ciphr. She was previously deputy editor at People Management magazine. You can find her on Twitter @c_newbery. Her writing focuses on HR systems and solutions, as well as the employee experience at work.


HR transformation Technology


ShopWorks and Ciphr are now offering HR teams integrated HR and workforce management software

Workforce management solution provider ShopWorks and HR software firm Ciphr have joined forces to offer businesses in the hospitality, leisure and retail sectors integrated cloud-based workforce management and HR solutions.

The seamless integration of software perfectly connects Ciphr’s HR system with ShopWorks’ bespoke staff scheduling solutions – automating tedious manual tasks to reduce the risk of human error, and to enable staff to spend more time on value-adding activities.

Lee Bowden, head of strategy at Shopworks, said: “We are always looking for ways to help our current and future clients improve the management of their staff. Partnerships like this with Ciphr has already been proven to be a success.”

Rob Oehlers, head of customer success at Ciphr, said: “We are delighted to be working with ShopWorks to offer customers integrated HR and workforce management solutions, so they can spend less time on administration and more time on the tasks that really matter.”

The integration between Shopworks and Ciphr means that when details of new starters and leavers, or changes to roles, pay and holiday entitlements, are made in Ciphr, these changes and updates are automatically reflected in ShopWorks so rotas can be created correctly.

The two-way link also means that when details of absence and holiday are calculated in ShopWorks based on the hours that staff work, this information is sent into Ciphr. Single sign-on enables staff and line managers to access ShopWorks directly from the Ciphr system they already know and use, without needing to remember additional usernames and passwords.

The partnership between ShopWorks and Ciphr has already begun to improve the management of a number of companies, including Starbucks franchise owner 23.5 degrees. It is expected that since implementing ShopWorks and now working with Ciphr, 23.5 degrees will save as much as 5% on their direct staffing costs.