7 July 2022

The Judicial Office Chooses Ciphr As Their HR SaaS Provider


Barry Chignell

Barry Chignell

Barry Chignell worked in Ciphr's marketing team from 2012-2020.




With heavy reliance on spreadsheets and four independent databases, the Judicial Office were looking for a user-friendly and responsive HR system to automate processes and improve the extraction of management information. Ciphr, an end to end HR Software as a Service solution, was purchased using the G-Cloud framework via Bramblehub.

With approximately 31,000 Judicial Office-holders to support, the Judicial Office chose the Ciphr system to enhance efficiency by managing the entire judicial lifecycle, from a judge’s initial appointment through to retirement. In addition, the Judicial Office had a requirement to retain several thousand archive records that needed to be streamlined into one database.

The Judicial Office expects to achieve the following from their Ciphr system:

  • Record, report on and manage absence information
  • Establish defined user permissions to view and update information and to ensure secure access
  • Manage, facilitate and reflect changes in all policies, HR documentation, correspondence and emails.
  • Record and monitor learning and development through robust reporting, providing visibility of training received

About The Judicial Office

The Judicial Office reports to the Lord Chief Justice and Senior President of Tribunals – its purpose is to support the judiciary in upholding the rule of law and in delivering justice impartially, speedily and efficiently. The JO was set up following the Constitutional Reform Act 2005, under which the Lord Chief became Head of the Judiciary with responsibilities in relation to:

  • Representing the views of the judiciary of England and Wales to Parliament, the Lord Chancellor and ministers generally;
  • Maintaining arrangements for the welfare, training and guidance of the judiciary, within the resources made available by the Lord Chancellor;
  • Maintaining arrangements for the deployment of judges and the allocation of work within the courts.

The Senior President of Tribunals has parallel responsibilities for the First-tier and Upper Tribunals as well as the Employment Tribunals (for England and Wales; and Scotland) and the Employment Appeal tribunal.